Emergency Services Clinical Supervisor

Company Name:
Commonwealth of Massachusetts
Emergency Services Clinical SupervisorClinical Social Worker (C)
Agency Name:
Dept. of Mental Health
Official Title:
Clinical Social Worker (C)
Functional Title:
Emergency Services Clinical Supervisor
Occupational Group:
Social Service
Position Type:
Civil Service
Full-Time or Part-Time:
Salary Range:
$56,910.62 to $77,347.92 Annually
Bargaining Unit:
Number Of Vacancies:
Facility Location:
165 Quincy Street
Brockton MA
Main Street
Norton MA
Application Deadline:
Apply Online:
Posting ID:
This position is funded from the Commonwealth's annual operating budget.Duties:
-Performs telephone crisis intervention and triage and develops appropriate intervention plans daily, in order to keep people safe.
-Performs face-to-face, comprehensive crisis evaluations both on-site and on a mobile basis, to facilitate crisis stabilization.
-Conducts purposeful clinical interviews with clients, families and appropriate community resources to obtain pertinent clinical and demographic data for treatment planning. Participates in diagnostic conferences as indicated.
-Contacts MBHP/MassHealth with required alerts and updates. Seeks authorization from all insurers with regard to services for their clients/members. Performs bed searches as needed.
-Provides formal clinical supervision to assigned clinicians. Oversees completion of licensure requirements.
-Receives and reports critical communications issues in accordance with DMH policy.
-Provides follow-up crisis intervention services to eligible clients by re-evaluating and referring for resources, as applicable.
-Coordinates appropriate outpatient services, including therapy, day treatment, medication evaluation, and treatment and so forth, as needed.
-Provides clinical support to assigned para-professional line staff, during the shift assigned.
-Prepares daily crisis report in a thorough manner, assuring all relevant information is provided.
-Utilizes appropriate resources in the management of clients and accesses the appropriate contact person to assure effective planning and intervention, i.e., DMH Case Management, etc.
-Completes all required forms: including comprehensive crisis evaluation, telephone contact sheets, AWA forms, Alert forms, appropriate child and adolescent forms and any required incident reports, as needed by DMH.
-Provides crisis intervention services to community programs during any community disaster/crisis and follow the Disaster Plan.
-Assists in the development of Emergency Response Plans and assures that EPRS's are reviewed when evaluating high-priority/profile clients, this when on the shift.
-Maintains a professional attitude and manner in providing crisis intervention services to the Community.
-Enters face to face and telephone contacts into the CAREs Meditech and /or MHIS Databases, if able, within the shift.
-Performs related duties as required. May require overtime on occasion.
-Demonstrates the knowledge and skills necessary to provide appropriate care to the age related and cultural needs of the clients/patients served.
-Provides crisis intervention to clients admitted to the CSU as needed.
-Acts as ESP Director designee as needed.
-Attends and represents the Program at Community-based committee meetings as required, including hospital liaison meetings.
At least two years of full-time, or equivalent part-time, professional experience as a clinical social worker after earning a Master's degree in social work.
- A Doctorate in social work, psychology, sociology, counseling, counseling education, or human services may be substituted for the required experience on the basis of two years of education for one year of experience.
- One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
A Master's or higher degree in social work is required.
- Licensure as a Licensed Certified Social Worker by the Massachusetts Board of Registration in Social Work is required.
- Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state.
Preferred Qualifications:
-two years of demonstrated clinical supervisory experience.
-Experience in conducting mobile crisis evaluations for adults, children and transitional age youth.
This is a Civil Service position.
As applicable, preference for this position will be given to those candidates who are eligible for Civil Service/ConTest Reinstatement/Reemployment or to those candidates who have passed the civil service examination for this job title, and who respond to the job certification that was recently issued for this location" and/or to employees laid off or bumped from this title who are eligible for recall; and in accordance with Article 14 or applicable collective bargaining requirements.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit
, and click on "Information for Job Applicants"
The Brockton Multi Service Center provides comprehensive services to mentally ill adults and children. Programs include Case Management, Community based flexible support program, Emergency/Crisis Services Unit, the Clubhouse and a Program of Assertive Community Treatment (PACT) team. The Brockton Multi Service Center is a Joint Commission certified facility. In all we always aspire to create an environment which promotes growth and independence for clients, families, and employees alike. We offer an excellent salary and benefit package including, tuition remission, health insurance, alternative work schedules, educational/certification incentives (As per Union Contract), shift and w/e differentials.
Work Schedule:
2nd shift 2:45pm - 11:15pm
Days Off:
Saturday and Sunday
How To Apply: If you are applying for this position on-line, you must create a profile andlog in.
We strongly encourage applicants to apply on-line. If you do not wish to apply for this position on-line, and would prefer to send your resume and cover letter by mail or fax please forward it to:
EOHHS/Human Resources
Taunton Site
P.O. Box 4007
60 Hodges Avenue Ext.
Taunton, MA 02780
or to Fax
or Email: healthhr-customerservice- .us
When applying for a position remember to include posting ID #J42920 Brockton/Norton
Please direct questions to Dina Robinson .
Please help our environment by not mailing and faxing your cover letter and resume if you have submitted your materials on-line. Thank you!
Agency Web Address:
Ms. Joy Connell
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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